Microsoft 365 and Office Setup

Get instant Setup guides for Microsoft 365 and Office. All the issues related to Office Setup and installing apps are resolved instantly by the highly experienced and dedicated team of technicians of Supportly.
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All your favourite Office applications

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Exchange
  • Microsoft Access
  • OneNote
  • OneDrive
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Frequently asked questions

How Can I Request a Charge Refund from Microsoft Tech Support?

Microsoft offers an incredible variety of services and goods. If you make use of Microsoft goods like Xbox or other cloud services, the aforementioned remark is especially accurate.
Purchases made from the Microsoft Store account for a large portion of Microsoft's costs. The fees may also occur from a Microsoft subscription, such as those for Xbox Live and Office 365.
To confirm that the charge you are suspicious about is qualified for a recharge, you must verify your credit card statement. You are not entitled to a refund if, among other things, a charge was made as a result of recurring billing from a subscription, as an inadvertent in-app purchase from a game, as part of multiple charges that were treated as a single charge, or as a result of a previously declined charge being charged again.
You can ask for a return and get a refund for any Microsoft Store purchases that you do not want.

How can I contact Microsoft for technical support the quickest?

It might be a good idea to get in touch with the professionals, i.e. technical help at Microsoft, whenever you are experiencing issues with Windows, Office, Xbox, or any other Microsoft product. Calling customer service should only be done after exhausting all other possible solutions and visiting the FAQ section of the Microsoft website. When all DIY options have proven unsuccessful, it's time to call in the troops. It is crucial to understand that only a client can start a conversation with technical support. If it occurs in the opposite direction, it is most likely a hoax, so you should exercise caution.
Microsoft offers two types of technical support: assisted support and self-help support. Because of this, there are various Microsoft technical support numbers for various nations. The various numbers are listed on the Microsoft website.
Depending on the issue, you may be able to contact Microsoft for remedies. The three best ways to contact Microsoft for technical support are by phone, live chat, or email out of all the options they have. It is quite challenging to choose a single approach as the best approach because each has advantages and disadvantages of its own. We will thus examine each of the three approaches and let you choose one to employ.

What are the benefits of using Office 365 for email and calendaring?

- Enhanced SPAM, malware, and virus protection.
- Enhanced fault tolerance fore-mail due to power outages, natural disasters, and localizedevents.
- Increased e-mail storage of upto 50GB per user (current limit 2GB per user).
- Increased e-mail archiving storage of up to 50GB per user (current limit 1 GB per user).
- Service availability of 99.9 percent for online e-mail services.

How Can I Update My Microsoft Account Information?

To update your name or business name, follow these procedures.
Log in with your Microsoft Account first. There will be a popup asking you to select the account you want to use if your email address is linked to several accounts.
2. Select the 'Your info' option.
3. Click "Edit name" to change your name
4. Click "Save."
You can ask for assistance from the support staff if you experience any difficulties signing in to your account or updating your personal information.
A Name and Address Update for Shipping, Taxes, and Billing
1. Access your account. Select the account where you want to make changes if you have two.
2. Select "Payment & billing," then select "Address book."
3. If you want to change your current address, click "Edit." Choose "Add a new address" if you want to add a new address.
4. Select "Save" after selecting "Set as your preferred billing and shipping address."

How can my Microsoft account be retrieved?

It could be challenging for you to login and utilise your Microsoft account if you can't recall the password. Fortunately, you can get it back and use your account once more. If you don't have the security details, you can still retrieve your account. Your account can be recovered using the account recovery tool. You can only use the tool if you haven't enabled two-step verification.
Getting Your Account Back
You need to have a functioning email address before you can begin restoring your account. It will be used by you to get recovery-related information. Your email address is not required. Any email address that you have access to can be used.

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