Cameras
Cameras are delicated devices and the issues related to cameras are typical to treat. The Excellent team of Supportly is capable of resolving all the issues related to cameras of differnt brands. Download the app now and get instant support.
Camera Support and Issues Resolution
- Battery and power issues
- Blurred images and videos
- Slow processing and memory issues
Frequently asked questions
What happens if there is a power outage?
Security DVR/NVRs will come back on as soon as power is restored. However, we suggest an uninterruptable power supply (UPS) which provides a short period of backup power and also serves as a surge protection device. This ensures your video surveillance will still be online in the event someone cuts the power to break in unnoticed.
Both my cameras and the light indicator are not working.
Check the connection to the outlet. When someone cuts the electricity, this always happens.from the outlet, please. Contact Us if the issue continues.
Can I remotely listen to both live and recorded audio?
Yes.All of feature is included with every security camera DVR/NVR system. However,You must use an optional audio module to listen to both live and recorded audio from anywhere via the Internet.
How can I access to security cameras?
You need an account, for more assistance, contact the supportly.app HelpDesk.
How do I access recorded video footage for a camera?
The majority of employees who have access to the video system can simply view the cameras. getting to Due of liability issues, recorded footage is constrained.Get in touch with supportly.app help desk
What happens if there is a power outage?
Security DVRs and NVRs will restart as soon as the power is back on. Although, we advise a backup power source (UPS) which provides a short period of backup power and also serves as a surge protection device. This ensures your video surveillance will still be online in the event someone cuts the power to break in unnoticed.
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