How to Resolve 5GHz Network Is not Working Issues?

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How to Resolve 5GHz Network Is not Working Issues?

Resolve 5GHz Network Is not Working Issues

The proliferation of wireless technology has provided us unprecedented convenience in connecting to the internet. With multiple devices in our homes and workplaces now relying on Wi-Fi, it is becoming increasingly more difficult for the user to experience a seamless experience when utilizing these services. A common issue which users can experience when trying to connect to a 5GHz Wi-Fi network, is that frequently the network cannot be found or even when connected, can be unreliable. In this article, we shall explore how this issue can be resolved and provide easy strategies for ensuring that the user is connected to the 5GHz Wi-Fi network as quickly as possible.

Step to Fix 5GHz Network Is not Working Issues

  1. Check that you are using the correct channel: Most routers are usually preset to use certain channels for their 5GHz network, so first check that the router is broadcasting on the correct channel.
  2. Make sure that the device is 5GHz compatible: Not all devices have the ability to connect to a 5GHz network. To check if your device is compatible, refer to its manufacturer’s website.
  3. Update the device's firmware: Outdated or corrupted firmware can cause connectivity issues. Visit the manufacturer’s website for instructions on how to update the firmware.
  4. Reset the router and the device: Resetting to factory defaults may clear up any software issues with the router or device that are causing connection issues.
  5. Move the router and the device closer together: The further apart the router and the device are, the weaker the signal strength of the connection. Try moving the router and the device to be within close proximity to ensure a strong connection.
  6. Check for interference: Objects that can cause interference include metal objects, cordless phones, microwaves, and other routers. If any of these objects are present, try to move the router and device so they are not in close proximity.

How to Fix 5GHz Network Is not Working Issues?

The first step in attempting to resolve the issue of a 5GHz network not working is to ensure that the user’s device is compatible with the 5GHz frequency band. Many users are unaware that their device may not be able to take advantage of this faster Wi-Fi frequency band and therefore will remain connected to the slower 2.4GHz network. It’s important to ensure your device is capable of connecting to the 5GHz network before attempting any further troubleshooting.

The second step is to powercycle the modem and router. This involves unplugging both the modem and router from power, waiting thirty seconds, and reconnecting them to the power outlet. This will allow for the devices to reset their internal systems and should allow for a full reset of the Wi-Fi connection.

If the above two steps have been unsuccessful in bringing back a connection to the 5GHz network, it may be useful to update the firmware of both the modem and router. It is sometimes possible for the manufacturer to release an update which resolves any compatibility issues which may exist between the modem and router. Whilst this can often be done automatically, some updates may need to be downloaded via the manufacturer’s website and installed manually.

Another possible issue a user could encounter is their modem or router being placed too far away from the user’s device. In this instance, the signal strength will be weakened and as such the connection speed will be considerably slower than it should be. It’s important to attempt to move the modem or router to a central location in the home or office, and this should improve the connection speed.

Finally, if the user finds their device is still having difficulty connecting to the 5GHz network, they may need to utilise a Wi-Fi Extender. Such devices allow for the user’s Wi-Fi signal to be extended further, and thus allow for a better connection to be achieved.

In summary, when attempting to diagnose the issue of a 5GHz network not working, the user should ensure their device is compatible with this network frequency. Furthermore, they should also powercycle their modem and router, ensure the most recent firmware is installed, place both devices in a centrally located position, and potentially invest in a Wi-Fi extender for improved coverage. In doing so, they should be able to resolve the issue and gain greater reliability in their 5GHz Wi-Fi connection. If you need more assistance then connect with Supportly App customer support team.