How to Fix HP Laptop That Goes Black But Still Running?

HP Laptop Goes Black but Still Running

Hewlett-Packard laptops are reliable machines, but like any computer, they can experience problems. One such common problem is when the laptop's screen goes black, even though the laptop is still running. This can be a highly frustrating experience for the laptop user, as it can make the laptop completely unusable. Fortunately, there are a few steps you can take to try and fix the problem.

Step to Fix HP Laptop That Goes Black But Still Running

1. Check the power settings: Check the power settings on your laptop to make sure that it is not set to turn off the display after a certain amount of time. If so, change the settings to prevent the laptop from going black.
2. Check the brightness settings: Sometimes the brightness settings on the laptop can be set too low, causing the laptop to appear black. Try increasing the brightness settings and see if that helps.
3. Check the video drivers: Outdated or corrupted video drivers can cause the laptop to go black. Try updating the video drivers to the latest version and see if that helps.
4. Run a virus scan: A virus or malware infection can cause the laptop to go black. Run a full virus scan to make sure that your laptop is not infected.
5. Reset the laptop: If all else fails, try resetting the laptop to its factory settings. This will erase all data on the laptop, so make sure to back up your data before resetting.

How to Resolve HP Laptop Goes Black but Still Running?

First, you should check to make sure that the laptop is still connected to a power source. If it is not, then the laptop will not be able to display anything on the screen, as it needs power to do so. If it is connected, then the problem is either hardware or software related.

If it is a hardware issue, then you should check the laptop's video cable. This is the cable that runs from the laptop's motherboard to the laptop's display. If the cable is loose or damaged, then the laptop may not be able to transmit data to the display, resulting in a black screen. To fix this issue, you can try to reseat the video cable, or replace it if it is damaged.

If the video cable is not the issue, then you should check the laptop's display. If the display is cracked or damaged, then the laptop may not be able to use it, resulting in a black screen. If this is the case, then you will need to replace the laptop's display.

If neither of these solutions solves the problem, then the issue is likely software related. In this case, you should try restarting the laptop. This will reset the laptop to its default settings, and hopefully fix the issue. If the problem persists, then you should try booting into Safe Mode. This will allow you to troubleshoot any errors that may be causing the black screen issue.

If the issue still persists, then you should try resetting the laptop. This will restore the laptop to its factory settings, which will fix any software related issues that may be causing the black screen problem.

Finally, if all else fails, then you should contact HP's customer service. They will be able to help you diagnose and fix the problem.

Conclusion

In conclusion, if your HP laptop goes black, even though it is still running, then there are several steps you can take to try and fix the issue. You should first check to make sure that the laptop is connected to a power source, and then check the video cable and display for any signs of damage. If these solutions fail, then you should try restarting the laptop, booting into Safe Mode, and resetting the laptop. If these solutions still don’t work, then you should contact HP’s customer service for assistance. With these steps, you should be able to fix the black screen issue on your HP laptop.